FAQ
Pressure Cookers
- Are there any food I can’t put in the Instant Pot?
- When do I need to deglaze?
- Why do I need to do the initial run?
- Which Instant Pot Is right for me?
- What does 7-in-1 and 9-in-1 actually mean?
- Can you pressure cook pasta?
Air Fryers
- Do I need to preheat my Vortex?
- Is air frying a healthier food preparation option than deep frying?
- How do air fryers work?
- My air fryer timer is only showing up to 1 minute. What can I do?
- Will the Vortex ClearCook 5.7L basket fit inside the Vortex Plus 5.7L?
- There is condensation in my ClearCook window, should I be worried?
Combination Cookers
General
- How long is the warranty period?
- I’ve just received my order, something is wrong. Who should I contact?
- Can I touch or move the appliance while it is in use?
- Can I place my appliance on a stovetop?
- My control panel is unresponsive. How do I fix it?
- Why is my appliance not turning on?