No, we don't offer a repair service. You're welcome to arrange a qualified repair technician yourself. If your product is still under warranty and has a fault, chat with us and our team will help you with the warranty process.

This covers any Instant Pot product.

If it's still under warranty

Chat with us and tell us your model number, when and where you bought it, and what's wrong. A photo or short video helps. Our team will take you through the warranty process. To check your warranty, see How long is the warranty period?.

If it's out of warranty

You can take it to a qualified repair technician of your choice. Don't open the product or try to repair it yourself.

Sealing rings, inner pots and other spare parts are on the Instant Pot website: Australia or New Zealand.

Stop using it if

• it smells like burning, sparks or smokes;
• the cord, plug or casing is hot, melted or damaged.

Switch it off at the wall and unplug it, if it's safe to do so, and don't use it again.

Still need help?

Did this help? If not, chat with us and our team will help.